Energenie4U UK Reviews
Energenie4U UK Customer Reviews (11)
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Energenie4U UK Customer’s Q&A
Energenie4U UK FAQs
About energenie4u.co.uk Popular Products and Services?
Energenie4u.co.uk offers a variety of energy-saving products and devices. The popular categories include Eco & Electrical, Travel, Home Automation, and Raspberry Pi Accessories. The Eco & Electrical category provides products that can greatly reduce electricity usage in homes and offices. The Travel category includes portable chargers and travel adapters for various mobile and tablet brands. The Home Automation category allows customers to automate their lighting, electrical products, and heating through a home automation app. The Raspberry Pi Accessories category offers a range of Raspberry GIPO add-on boards that allow customers to control home automation lighting, electrical, and heating products. The website also offers a simple, fast, and secure online shopping process. The products from Energenie4u.co.uk are designed to help save energy, reduce electricity bills, and contribute to environmental conservation.
How can I contact Energenie4u.co.uk?
Energenie4u.co.uk can be contacted through the following means:
- Phone: UK Sales office 08000 469 466, Ireland: 0289 560 0634
- Email: enquiries@energenie4u.co.uk
- Address: Unit 5, Harold Close The Pinnacles, Harlow CM19 5TH
Please note that the operating hours are Monday to Friday, 08:30 - 17:00. It's always a good idea to check the official website for the most up-to-date contact information..
How can I contact customer support of energenie4u.co.uk?
To get in touch with the customer support of energenie4u.co.uk, one can use the following methods:
- Email: enquiries@energenie4u.co.uk
- Phone: For sales enquiries, the UK sales office can be reached at 08000 469 466. For Ireland, the number is 0289 560 0634.
- Office Hours: 08:30am - 5:00pm, Monday - Friday
- Address: Energenie Work From Here - Millars Three, Southmill Road, Bishop's Stortford, Essex, CM23 3DH
Please note that these details are subject to change and it's always a good idea to check the official website for the most up-to-date information..
energenie4u.co.uk Return Policy?
The Shipping Policy for Energenie4u.co.uk is as follows: All products are shipped FREE of charge to mainland UK. There are no hidden charges on standard orders. The order is sent on a 1-5 business day service via Royal Mail.
As for the Return Policy, under the Consumer Contracts Regulations, there is a right to cancel the order up to 14 days after placing the order for any item purchased from Energenie, for a full refund. Order cancellations must be made in writing to enquiries@energenie4u.co.uk, within 14 days of receipt of the product quoting the order number. If the order has already been processed, it will need to be returned. If not completely satisfied with the purchase, simply notify within 14 days of receipt of the item, and return the item or items in their original condition within 14 days of the notification. A refund will be issued on receipt, or the item will be replaced. The item is the responsibility of the customer until it reaches Energenie4u.co.uk. It is recommended to send the parcel using a delivery service that insures for the value of the goods. A pre-paid returns label will be provided to cover the basic cost of returning the item. If wishing to use a more expensive service such as tracked or special delivery, Energenie will reimburse the cost up to the normal postage rate. The parcel can take on average up to 7 days to reach, however at certain times of the year it may take longer, unless sent via special delivery. The refund issued may be refused, or be less than was paid for the goods if the condition of the returned goods is not as per their original condition. A returns form and prepaid returns address label can be obtained by contacting Energenie; a returns reference number (RMA) will also be issued. Following completion of the returns form, the parcel should be sent to Energenie at the provided address. If the item received is faulty, or develops a fault within 12 months (3 years for LED lighting), contact enquiries@energenie4u.co.uk or ring 0844 412 7923 quoting the order number, name and address, details of the product and the reason for return, and whether a refund or a replacement is required. Advice will be given on how to proceed with the return. If the technical department cannot help with the fault, a freepost returns label will be sent. If the item received is not what was originally ordered, contact enquiries@energenie4u.co.uk or ring 0844 412 7923 quoting the order number, name and address, details of the product and the reason for return, and whether a refund or a replacement is required. If assistance cannot be provided, a freepost returns label will be sent.